Accessibility Digital Services Policy

Last updated: 8th May 2024

Introduction

At AS LEGAL AND FINANCIAL SERVICES LIMITED, trading as Williams Loans, we are committed to ensuring that our website and digital services are accessible and inclusive for all users, including those with disabilities. This Accessibility Digital Services Policy outlines our commitment to promoting digital accessibility and provides guidance on how we will achieve this goal.

Our Commitment

We recognize the importance of digital accessibility and are committed to complying with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and any relevant legislation, such as the UK Equality Act 2010. We strive to ensure that our website and digital services are accessible and usable by people with various disabilities, including visual, auditory, cognitive, and motor impairments.

Our Principles

  1. Perceivable: We ensure that all information and user interface components on our website and digital services can be perceived by users, regardless of their disability. This includes providing alternative text for images, captions for videos, and transcripts for audio content.
  2. Operable: We ensure that our website and digital services are operable by users with disabilities, including those who rely on assistive technologies or alternative input devices. This includes providing keyboard navigation, clear and consistent navigation menus, and accessible form elements.
  3. Understandable: We ensure that our website and digital services are easy to understand for all users, regardless of their disability. This includes using clear and simple language, consistent and predictable navigation, and providing error messages and help text where needed.
  4. Robust: We ensure that our website and digital services are compatible with various assistive technologies and web browsers. This includes using semantic markup, validating our code, and regularly testing our website with different devices and browsers.

Implementation and Monitoring

We will take the following steps to implement and monitor our Accessibility Digital Services Policy:

  1. Staff training: We will provide our staff with digital accessibility training, including how to create accessible content and how to use assistive technologies to test our website and digital services.
  2. Regular audits: We will conduct regular audits of our website and digital services to identify any accessibility issues and to ensure compliance with WCAG 2.1 Level AA guidelines and any relevant legislation.
  3. User feedback: We encourage feedback from our users, including those with disabilities, on the accessibility of our website and digital services. We will use this feedback to inform you of our ongoing improvements in digital accessibility.
  4. Remediation: We will address any identified accessibility issues promptly and will document our progress in resolving these issues.
  5. Monitoring and reporting: We will monitor the implementation of our Accessibility Digital Services Policy and will regularly report on our progress towards achieving our goals in this area.

External Resources

For further information on digital accessibility, please refer to the following external resources:

  1. Web Content Accessibility Guidelines (WCAG) 2.1: https://www.w3.org/TR/WCAG21/
  2. UK Equality Act 2010: https://www.legislation.gov.uk/ukpga/2010/15/contents
  3. W3C Web Accessibility Initiative (WAI): https://www.w3.org/WAI/

Feedback and Contact

We welcome feedback on the accessibility of our website and digital services. If you have any questions, concerns, or suggestions, or if you encounter any accessibility issues while using our website, please contact us at accessibility@onlineloanss.co.uk. We will do our best to address any identified issues in a timely manner and to improve the overall accessibility of our website and digital services.